Privacy Policy

The Norwich Inn and Spa; dba The Spa at Norwich Inn, dba The Norwich Spa at Graduate Providence


The Norwich Inn and Spa “The Company” respects the privacy of all visitors. The Company operates the, and  websites “website or websites.”

The Position Statement informs you of The Company policies regarding the collection, use and disclosure of Personal Information when you use The Company websites. By using the websites, you agree to the collection and use of information in accordance with this policy.

The Company will not share your information with anyone except as described in the Privacy Policy.


Information You Provide
While using The Company websites, The Company may ask you to provide certain personally identifiable information that may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”).

The Company collects this Personal Information for the purpose of identifying and communicating with you, responding to your inquiries, servicing your purchases, and improving The Company websites.

Payment Information
Payment Information collected by The Company may include, and is not limited to, the collection of your name, card issuer and card type, credit or debit card number, expiration date, CVV code, billing address, and other financial information shared when making a purchase or reservation.

The information The Company receives from you and your payment card issuers can be used to complete a particular transaction or fulfill a service; to check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers and to make sure The Company is paid for what you buy on the websites.

The Company’s service providers who process payments for The Company are prohibited from using Personal Information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards.

Log Data
The Company collects data that your browser sends whenever you visit the websites. This “Log Data” may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of the websites that you visit, the time and date of your visit, the time spent on those pages and other statistics.

The Company uses third party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase the website’s functionality. Third-party providers have their own privacy policies.

“Cookies” are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. The Company use cookies to collect information to improve the website.

Should you decide not to accept cookies, some features of the websites may not be useable.

The Company from time to time uses remarketing services to advertise on third party web sites to you after you have visited the websites. On The Company’s behalf, these third-party vendors use cookies to optimize and serve ads based on your experience with the websites.

Web Development and Search Engine Optimization
The Company employs a third party to facilitate and manage the websites on The Company’s behalf, to perform web-related services and to assist The Company in analyzing the use of the websites.

These third parties have access to your Personal Information only to perform specific tasks on behalf of The Company and are obligated not to disclose or use your information for any other purpose.

The Company may use your Personal Information to contact you with marketing materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the link to unsubscribe.


The Company implements and maintains reasonable, industry-acceptable security procedures and practices appropriate to the nature of the information The Company stores to protect it from unauthorized access, destruction, use, modification, or disclosure.

While The Company has implemented these safeguards, no method of electronic storage is 100% secure and therefore The Company cannot guarantee the absolute security of the Personal Information collected.


Your information, including Personal Information, may be transferred to, and maintained on computers located outside of your area or other governmental jurisdiction where data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to The Company, The Company will transfer the information to the United States for processing.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement.


The Company websites may contain links to other websites, such as social media sites like Facebook, Instagram, Twitter or LinkedIn that are not operated by The Company and may have privacy policies that differ from The Company. Accordingly, The Company recommends that you review the privacy policy posted on any external website before disclosing any personal information. Please contact those third parties directly if you have any questions about their privacy policies. The Company assumes no responsibility for the content, privacy policies or practices of any third-party sites or services.


This Privacy Policy is effective as of January 2024 and will remain in effect for the life of the websites. The Company reserves the right to update or change the Privacy Policy Position Statement at any time.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

The Norwich Spa at Graduate Providence
11 Dorrance St.
Providence, RI 02903